Guidance

All elements in the space are intentional, the colors, scent, sounds and especially the energy.

Please expect to take your shoes off as soon as you walk in.

Looking forward to meeting you!

We are open Monday through Sunday.

Appointments required for bookings. If the door is locked we are currently in sessions.

Appointments scheduled in advance are necessary for services. Best option for booking is online here. If there happens to be an opening with a therapist available we will accept walk-ins by calling in, they just aren’t guaranteed & often we miss the phone!

If the door is locked we are currently in sessions. Appointments required for bookings.

Yes we have parking in front and ample parking in the back of the lot.

If you have a passion for well-being we would love to connect with you! Fill out our contact form or email connect@secondsunsanctuary.com

Integrity is extremely important to us. Feeling safe is a prerequisite for relaxation to happen. If any verbal/physical inappropriate, disrespectful or sexual conduct is happening whilst at Second Sun Sanctuary you will be told to leave and payment for services are still required.

Arrive 10 minutes before the appointment as this allows you to settle in. If you are early and the door is locked we are currently in a session, you can wait in your car and we will wave you in once it is time. If you are a new client this will give you time to fill out new client intake/waiver forms without taking away from your hands-on time.

If you will be late please call ahead of time, it prepares your therapist. (Don’t stress about it once you make it in, this is your time to relax.) At your therapists discretion this may reduce time from your appointment to avoid disruption/ run-ins with bookings scheduled after you.

You are able to cancel online through the booking website and reschedule yourself for another time or call in to the studio and have our receptionist help you.

To ensure fairness for our therapists, who are compensated based on scheduled appointments, we require a minimum of 12 hours' notice for any cancellations.

• Cancellations received with at least 12 hours' notice: No fee will be charged.

• Cancellations received within 12 hours of your appointment: A 50% cancellation fee will be charged to the card on file. If you do not have a card on file, we will send you an invoice that you must pay before scheduling another appointment.

After one reschedule, the next appointment not made will be considered a cancellation with a fee.

Children are welcomed to have massage and energy work sessions, but their parents have to be in attendance and sit in the room with them during the entire session.

At the Sanctuary tips are not required, our prices reflect that. We want to change the view of massage as a luxury occasion to its true place as a therapy and a healthcare service. We are eliminating the awkwardness of doing math at checkout and taking you away from your restful state. This also keeps the pay for the therapist more stable as they aren’t relying on tips to supplement pay. 

If you’d like to Tip you can donate to our Donation Day fund to give people with limited resources an option to enjoy therapeutic services.

First massages are amazing, you are opened to a new world! They also can feel extremely awkward. Here are some tips: Therapists have a lot of experience with different body types, skin textures, hair etc.. don’t fret about your body! Your private areas will always be covered, the therapist will drape (uncover) only the limb they are massaging then cover it up again. It’s best to be without jewelry. You can keep your underwear on or take it off. Whatever is comfortable to you… again your private parts will ALWAYS be covered and untouched. Communicate if you are uncomfortable or you need the pressure changed.